T: 01380 859248
F: 01380 859422
info@thermocold.co.uk
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Service and Maintenance
* Free consultation.
* No call out charge.
* 24 Hr, 7 day emergency service.
* Fast Emergency response.
A regular health-check, clean and treatment with biocides makes sure that your existing equipment works efficiently, and keeps rooms fresh and healthy. Thermocold Air Conditioning have planned maintenance contracts with small/ medium independent local organizations and major national companies.
To support our installation team we have a dedicated after-sales service department which offers you.
- Fast reactive response service for emergency callouts and breakdowns. Our service engineers live local to the area they serve, therefore saving you traveling time costs and speeding up our response.
- First Time fix solutions. Our fully qualified service engineers drive fully equipped service vans enabling first time fix to the most common air conditioning breakdown callouts, where it is not possible to rectify the fault on the initial callout a quotation will be sent to you detailing the exact nature of the repair.
- Our in-house engineers are qualified in the maintenance and service procedures for many different types of DX air conditioning systems.
- Emergency callout cover 24hours a day, seven days a week.
- Planned maintenance contracts specific to your requirement, from filter clean to a comprehensive programme.
- Friendly service. We operate a manual call handling Help Desk so we can assist your individual enquiry, and if possible we will rectify the problem over the phone and thus prevent unnecessary costly callouts. .
- Free quotations on the relocation of existing equipment due to changes in your working environment.
Who are able to offer you a competitive design, installation and maintenance package to suit all your requirements.
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